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Notice of Privacy Practices

Phelps Medical Group

The privacy of our patients and guests is a high priority at Phelps Medical Group. View our full Notice of Privacy Practices, available in English and Spanish, by referring to the appropriate links below. Please note that Adobe Reader is required to view this document. If you require a printed copy, please contact our office at 308.995.6111.

Website Privacy Policy and Terms of Use

Privacy Practices - English

Privacy Practices - Spanish

If you have any questions about this notice, please contact the Privacy Officer at 308.995.2889. Phelps Medical Group is required by law under the federal Health Insurance and Portability and Accountability Act of 1996 (HIPAA) to maintain the privacy of patients' protected health information. (HIPAA law uses the term "protected health information" where we use "medical information".) Medical information includes medical or other information about you, including demographic information that may identify you (i.e. name, address, birth date, Social Security Number); or relates to your past, present, or physical or mental health; condition related health care services; and identifies you or there is a reasonable basis to believe it can be used to you.

Notice of Non-Discrimination

Phelps Memorial Health Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age disability, or sex.  Phelps Memorial Health Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Phelps Memorial Health Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, by utilizing:
    • Qualified sign language interpreters through the Nebraska Commission for the Deaf and Hard of Hearing (NCDHH).  NCDHH can be contacted by phone at 1-800-545-6244 or via email at Monday – Friday from 8:00 a.m. 5:00 – p.m. excluding federal holidays.   NCDHH also has a list of interpreters that provide after hours services which can be obtained on their website at   
    • State relay services to communicate with individual’s who are external TTL telephone users.   The state relay services number is 1-800-833-7352.
    • Written information in other formats (large print, telephone handset amplifiers, note takers, and accessible electronic formats).


  • Provides free language services to people who primary language is not English, such as:
    • Qualified interpreters either on staff or contracted.
    • Information written in other languages

If you need a these services, contact our Compliance Officer.

If you believe that Phelps Memorial Health Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Compliance Officer, Phelps Memorial Health Center, 1215 Tibbals Street, Holdrege, NE 68949, Telephone (308) 995-2889, Fax (308) 995-3314, or via email at  You can file a grievance in person, by mail, fax, or email.  If you need help filing a grievance, our Compliance Officer is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office of Civil Rights Compliant Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue SW

Room 509F, HHH Building

Washington, DC 20201

Phone: 1-800-368-1019

1-800-537-7697 (TDD)

Complaint forms are available at:

Español (Spanish)

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-308-995-2211.

Tiếng Việt (Vietnamese)

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-308.995.2211.

繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-308-995-2211.

العربية (Arabic)*

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 1-800-774-4344  (رقم هاتف الصم والبكم:-2211-995-308-1).

unD (Karen)


Français (French)

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 1-308-995-2211. 

Oroomiffa (Oromo)

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.  Bilbilaa 1-308-995-2211.

Deutsch (German)

ACHTUNG:  Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-308-995-2211.

한국어 (Korean)

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-800-774-4344  (TTY: 1-800-833-7352)번으로 전화해 주십시오.

नेपाली (Nepali)

ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-800-774-4344  (टिटिवाइ: 1-308-995-2211. ।

Русский (Russian)

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-800-774-4344  (телетайп: 1-308-995-2211).

ພາສາລາວ (Laotian)

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-308-995-2211.

کوردی (Kurdish)

ئاگاداری:  ئەگەر بە زمانی کوردی قەسە دەکەیت، خزمەتگوزاریەکانی یارمەتی زمان، بەخۆڕایی، بۆ تۆ بەردەستە.  پەیوەندی بە   بکە. 2211-995-308-1

فارسی (Farsi/Persian)

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با-2211-995-308 1) تماس بگیرید.


注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-308-995-2211. まで、お電話にてご連絡ください。

Phelps Medical Group

1315 Tibbals Street  //  Holdrege, Nebraska 68949
phone: 308.995.6111  //  fax: 308.995.4868
Llame al 1-308-995-2847

For Appointments Call 308.995.6111

Hours of Operation:
Monday - Friday  //  8 a.m. - 5 p.m.